Our Pledge to You
These are the standards we have set ourselves and endeavour to deliver. We hope they provide the service that you need from your accountant.
Providing your business with accurate, consistent, clear and simple information and advice when you need it, to protect your existing clients and influence your market place. Old fashioned family values and a stable helm meet innovation and focus where two generations pool resources to provide time saving, up to the minute cloud based accountancy solutions, with a solid accounting background.
Our mission has always been to treat our clients as equals and discuss issues relating to your business with you freely, without resorting to jargon. You can drop into our office any time and shoot the breeze over a cuppa. All our clients are treated the same, regardless of size. Everyone is important to us. Down to earth support and advice is where we’re at, we’d like to think we’re approachable and you’ll find that we make time for you and really listen to what’s going on, ask questions to get to the root causes and help you consider a range of options and support you in your action. And we’ve developed some packages which will provide a range of support for which there is a clear demand. Please click here for more information.
There’s a proactive potency about what we do, and delivering what we say we’re going to do, when we say we’ll do it, thus encouraging a vigorous arena for dynamic progress. Inspiring intelligent change by listening to the market and being bold, driving ourselves and our clients to feel the fear and do it anyway. This also relates to handling issues, using the simple formula of SPIN (Situation, Problem, Impact, Needs) to help you identify the impact of any ongoing problem and what needs to be done. Helping you distinguish the difference between wants and needs, resistance to change and motivations to change to help uncover the right solution. This also relates to business and accounting issues which are historical, which we might have inherited from your previous accountant – we love a challenge!
This is all about approaching life and work with fun and positivity and expecting productive outcomes, so we naturally share our enjoyment of what we do with everyone with whom we come into contact. It seems that many of us are frightened of death but sometimes we live like we’re also frightened of living.
It’s easier to keep your head down and do nothing than it is to do something
out of our comfort zone. We hope to inspire you to live your best life and embrace everything your business can achieve for you.
Please get in touch if you are interested in any of our services and are ready to get started, or just want to find out more. Our direct contact details can be found below, or see more on our contact page.